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InstallationAgent Configuration

Agent Configuration

Agent settings can be managed remotely from the portal without touching the device.

Portal Configuration

  1. Go to Children → select the child → Devices
  2. Click the Edit button on the device
  3. Switch to the Agent Config tab

Available Settings

SettingDescriptionDefault
Capture intervalSeconds between screenshots30
JPEG qualityCompression quality (1–100)80
Batch uploadGroup screenshots for uploadEnabled
Batch sizeNumber of screenshots per batch5
Upload delayMilliseconds between uploads (bandwidth throttling)500

How Config Sync Works

  1. You change a setting in the portal
  2. The API increments the device’s config_version
  3. On the next heartbeat (every 60 seconds), the agent sees the new version
  4. The agent fetches the updated configuration
  5. The new settings take effect immediately

No restart of the agent is required.

Device Status

Devices report their status via heartbeat:

StatusMeaning
ActiveAgent is running and uploading screenshots
PausedAgent is installed but monitoring is paused
OfflineNo heartbeat received for over 5 minutes

You can pause/resume monitoring from the device edit panel in the portal.

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