Roles & Permissions
Each family member has a role that determines what they can do.
Role Comparison
| Capability | Viewer | Parent | Admin |
|---|---|---|---|
| View dashboard, alerts, activity | Yes | Yes | Yes |
| View screenshots | Yes | Yes | Yes |
| Acknowledge / resolve alerts | Yes | Yes | Yes |
| Dismiss alerts | No | Yes | Yes |
| Manage children (add/edit/delete) | No | Yes | Yes |
| Manage devices (add/edit/delete) | No | Yes | Yes |
| Manage policies (create/edit/delete) | No | Yes | Yes |
| Change family settings | No | Yes | Yes |
| Invite members | No | No | Yes |
| Remove members | No | No | Yes |
| Change member roles | No | No | Yes |
| Transfer ownership | No | No | Yes |
| Delete family | No | No | Yes |
Viewer
The most restricted role. Viewers can see everything but cannot make changes. Ideal for:
- Grandparents who want to stay informed
- Extended family members
- Older siblings who help monitor younger ones
Parent
Can manage children, devices, and policies. Cannot manage family membership. Ideal for:
- Co-parents who share monitoring responsibility
- Guardians who need full day-to-day control
Admin
Full control over the family account, including member management and family settings. The person who creates the family is automatically the admin.
Only one admin per family. To change the admin, use the Transfer Ownership function.
Changing Roles
Admins can change any member’s role:
- Go to Family
- Find the member
- Click the role dropdown
- Select the new role
- Save
The change takes effect immediately. The member’s next API request will use the new permissions.
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